25+ years building & fixing websites
Websites that break,
fixed properly — by a senior engineer, not a guesser.
Slow site, broken checkout, a security warning, a migration that has to go smoothly? I diagnose the real problem, agree a fixed price up front, and fix it — carefully, in plain English.
No obligation. A real person — me — replies personally.
Sound familiar?
If your website is doing one of these, I can help.
Most people don't come to me asking for “performance optimisation”. They come because something is visibly, frustratingly wrong. Here's what I fix most.
“My WooCommerce checkout fails and I'm losing sales.”
Broken checkouts, booking forms and plugin conflicts — fixed.
WordPress & WooCommerce fixes“My site is painfully slow and people leave before it loads.”
A site that loads fast and stops costing you visitors.
Speed & performance“I've got a security warning / my site was hacked.”
Malware cleared, the hole closed, and the site locked down.
Security & hardening“I need to move hosts and I'm terrified it'll go down.”
Moved to better hosting with no nasty surprises.
Migrations, done calmly“I just want someone to keep an eye on it so it stops breaking.”
Updates, backups and monitoring — handled monthly.
Ongoing care plan“I need my site to talk to my other tools — and stop doing it by hand.”
Your site, payments and tools working together.
Integrations & automationThe real question
“Can I trust this person to fix it without making it worse?”
That's the honest worry with any website help. Everything about how I work is built to answer it.
Fixed price, agreed up front
You'll know the cost before I start. No open-ended hourly meters, no nasty invoice at the end.
Done properly, first time
25+ years of engineering means I fix the real cause — not a band-aid that fails again next month.
Plain English, always
I explain what's wrong and what I'm doing without the jargon, so you stay in control of your own site.
Careful, not reckless
I work on a copy where it matters, back things up first, and check the whole site after — so a fix never becomes a new problem.
How it works
Three steps. No surprises.
A genuine sequence — not a sales funnel. You always know what happens next and what it costs.
- 01
Tell me what's wrong
Send your site's URL and describe the problem in your own words — no jargon needed. The Free Site Check takes two minutes.
- 02
I assess and quote a fixed price
I look properly, tell you what's actually going on in plain English, and agree a fixed price up front. No surprise hourly bills.
- 03
I fix it — and check nothing else broke
I do the work, test it carefully, and confirm the rest of your site still works. You get a short summary of what changed and why.
Straight talk
New brand, senior hands.
TechSpike is new — so I won't show you a wall of invented five-star reviews. Here's what's actually true instead.
- 25+ years engineering websites and platforms, from small business sites to systems serving millions of users.
- Every job is a fixed price agreed before I start — you carry no open-ended risk.
- Careful by default: backups first, changes tested, the whole site checked after.
As I complete work for clients, their words will appear here — real feedback from real businesses, with permission. No stock photos, no invented praise.
Questions
The things people worry about — answered.
How much will it cost?
It depends on the problem, but you'll always get a fixed price agreed before any work starts — so there are no surprises. Small fixes are exactly that; bigger jobs are quoted clearly. The first assessment (the Free Site Check) costs nothing.
How fast can you fix it?
Many common issues are sorted within a day or two of agreeing the work. Urgent problems like a hacked or down site are treated as a priority. I'll give you an honest timeframe up front rather than an optimistic one.
What if it turns out it can't be fixed?
I'll tell you straight, early, before you've spent money chasing a dead end. If a rebuild or a different approach is the smarter move, I'll explain why and what the options are. Honesty saves you more than false hope.
Will you make it worse?
That's the real worry, and I take it seriously. Where it matters I work on a staging copy, back things up before I touch anything, and test the whole site after the fix — so the change is controlled, not a gamble.
Do you offer ongoing support?
Yes — there's an optional monthly care plan covering updates, backups, monitoring and priority help, for owners who'd rather not think about it. It's optional, though; plenty of clients just need a one-off fix.
Where are you based?
I work remotely with businesses wherever they are, and I'm glad to help local businesses near me too. Almost all website work is done securely online, so distance is rarely an issue.
Still unsure?Just ask me directly.
Free Site Check
Tell me what's wrong. I'll take an honest look.
Send your URL and the problem in your own words. You'll get a straight assessment from a senior engineer — no obligation, no sales pitch.
- A real reply from me — not an auto-responder.
- An honest assessment, even if the answer is “you don't need me”.
- Fixed price agreed before any work starts.
Prefer email?melroy@techspike.io